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Leading the Way
Catalina Marketing Corporation was created in 1983 when
five friends in related fields of marketing, retailing
and scanner-based technology had a breakthrough idea
while sailing to Catalina Island off the California
coast. The group included: Mike O'Brien, Brian Yeatman,
Tom Mindrum, Mike Scroggie and George Off. The founders
believed that there was a more effective and efficient
way to access and influence consumers than television,
radio and free-standing inserts. They further believed
that communications informed by actual consumer behaviour
would be more effective than traditional media; the
problem was how to deliver individualised communications
efficiently. The ground-breaking idea, that eventually
became the Catalina Marketing Network®, used scanner-based
technology to retrieve and respond to consumer behaviour.
Twenty years later Catalina Marketing continues to be
a pioneer in behaviour-based marketing services, applying
the principles of behaviour-based marketing to direct
mail, consumer research and online applications.
A Vision Becomes Reality
The founders, driven by their vision and the breadth
of their collective experiences, invented the system
that would enable manufacturers and retailers to identify
customers based on actual purchase behaviour and distribute
customized incentives at the point-of-sale. Today that
system is called the Catalina Marketing Network®
and is installed in over 21,000 grocery stores in the
US, Europe and Japan. A similar idea, the Health Resource
Network®, provides similar access to consumers through
over 17,500 retail pharmacies in the US.
Changing History Forever
Since the installation of the first stores in 1984,
Catalina Marketing has grown at an impressive rate.
The company has expanded its range of behaviour-based
marketing services and the industries in which they
are applied.
- In 1995, Catalina Marketing created Health Resource,
a division that reaches pharmacy patients with condition-specific
health information and direct-to-patient advertising
in the US.
- In July 1998, Catalina Marketing acquired
Market Logic, an innovative syndicated direct mail
company - the first to offer direct mail targeted
based on frequent shopper card data. Market Logic
now operates as Catalina Marketing Direct Marketing
Services in the US.
- In August 1999, Catalina Marketing acquired Alliance
Research. With this acquisition, retailers and manufacturers
could now combine attitudinal and behaviour data to
even better understand their consumers. Whereas the
Catalina Marketing Network® could identify what
consumers are doing and respond accordingly, the addition
of consumer research capabilities means marketers
can overlay individual attitudinal information with
behavioural data and begin to form a complete picture
of consumer behaviour the what and the why.
Alliance Research now operates as Catalina Marketing
Research Solutions in the US.
- Catalina has been operating in the UK since 1993
and works on some of the UKs leading loyalty
programmes to deliver targeted communication at
the
point of sale
Today, Catalina Marketing offers more than 250 million
communication opportunities every week. Company revenues
have grown steadily each year, rising from $6.5 million
in 1988 to $446.9 million in 2002. Most importantly,
Catalina Marketing has opened up a line of communication
between consumers and marketers that will continue to
result in new and innovative ways of communicating with
your customers.
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